Generally, this is a result of the firewall/internet settings blocking the add-in. Please ask your system administrator for help. Here are some steps to make sure everything works properly:
- Make sure you have installed all the Windows and Word updates available for you.
- Make sure you have an active internet connection.
- If you're using a controlled device, make sure external websites such as https://languagetool.org are not blocked.
- If the problem persists, please try to install another add-in: Adobe Sign. If the Adobe add-in works, but the LanguageTool add-in doesn't, we know the issue is specific to LanguageTool.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article